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BEGIN:VEVENT
DTSTART:20220629T160000Z
DTEND:20220629T180000Z
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SUMMARY:LACC Lunch & Learn
DESCRIPTION:Lunch and Learn Series Texas Friendly Hospitality Customer Service Training\n\nPresented by Claudann M. Jones\, MS Smith County Extension Agent\n\n\n\nEveryone benefits from great internal and external customer service.  This program is ideal for city and county government employees\, volunteer service groups\, Convention and Visitors Bureau staff\, Main Street staff\, city parks department personnel\, and local businesses wanting to provide clients with consistent\, personalized and amazing service.\n\nTexas Friendly focuses on six hospitality habits necessary for quality customer service:\n\n1) make a good first impression\n\n2) know your job\n\n3) know your community\n\n4) communicate clearly\n\n5) handle problems effectively\n\n6) make a good last impression.\n\nOther topics emphasized include business etiquette\, phone courtesy\, working with difficult people\, handling complaints\, cultural etiquette\, and communication.
X-ALT-DESC;FMTTYPE=text/html:<img alt="" height="393" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/3182/Image/2022_Events/JuneLunchLearn2022.png" style="width: 500px\; height: 393px\;" width="500" /><br />\n<span style="font-family:times new roman\,serif\;"><span style="font-size:12.0pt\;">Lunch and Learn Series Texas Friendly Hospitality Customer Service Training<br />\nPresented by </span></span><span style="font-family:times new roman\,serif\;"><span style="font-size:12.0pt\;">Claudann M. Jones\, MS </span></span><span style="font-family:times new roman\,serif\;"><span style="font-size:12.0pt\;">Smith County Extension Agent</span></span><br />\n<br />\nEveryone benefits from great internal and external customer service.&nbsp\; This program is ideal for city and county government employees\, volunteer service groups\, Convention and Visitors Bureau staff\, Main Street staff\, city parks department personnel\, and local businesses wanting to provide clients with consistent\, personalized and amazing service.<br />\nTexas Friendly focuses on six hospitality habits necessary for quality customer service:<br />\n1) make a good first impression<br />\n2) know your job<br />\n3) know your community<br />\n4) communicate clearly<br />\n5) handle problems effectively<br />\n6) make a good last impression.<br />\nOther topics emphasized include business etiquette\, phone courtesy\, working with difficult people\, handling complaints\, cultural etiquette\, and communication.<br />\n<br />\n&nbsp\;
LOCATION:Lillie Russell Memorial Library 200 E Hubbard St\, Lindale\, TX 75771
UID:e.3182.299
SEQUENCE:3
DTSTAMP:20260610T075259Z
URL:https://lindalechamber.org/events/details/lacc-lunch-learn-299
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